Emergencies & Out of Hours Care
The Royal Veterinary College operates a 24-hour veterinary emergency veterinary clinic for dog, cat and other pet owners called The Queen Mother Hospital for Animals (QMHA). As a member practice the QMHA is able to provide out of hours cover for JARVS’ small animal patients.
Contact: 01707 666399
Address: Queen Mother Hospital for Animals, Hawshead Lane, North Mymms, Hatfield, Hertfordshire, AL9 7TA.
“Clients are advised to approach the Royal Veterinary College along Hawkshead Lane from the A1000.
From the M25, leave at Junction 24 and take the A111 (Southgate Road) to Potters Bar. At the first main junction and traffic lights, turn right onto the A1000 towards Hatfield. Follow the A1000 through Potters Bar, past the bus garage and after two sets of traffic lights, turn left onto Hawkshead Road and then fork left onto Hawkshead Lane.
From the A1 take the A1001 Eastbound and then take the A1000 Southbound and follow the signs to the Vet College (a right turn onto Hawkshead Road and then into Hawkshead Lane).”
More information on expectations, consultations, treatments and how to find the QMHA can be found below.
Additional Resources:
General
Information Flyer - general details for clients
Out of Hours Client Consultation Charges - last updated 14.09.25
Out of Hours Emergency Care Webpage - further information for pet owners
General Webpage - for reference
Maps
Google Maps - location pin
Apple Maps - location pin
Bing Maps - location pin
What3Words - location pin
Please note at J. A. Robinson Vet Services we do not have capacity to hospitalise patients during the day or overnight. For registered patients in a clinical emergency if during the day please contact your primary care provider/your local registered veterinary practice. Out of regular opening hours please contact the QMHA (above).